Privacy Policy
Data We Collect
When you submit an enquiry or book a service, we may collect:
- Full name
- Email address
- Phone number
- Service interest / dietary requirements
- Any additional information you provide in your message
How We Use Your Data
Your personal data is used to:
- Respond to your enquiry
- Process and manage bookings
- Send service-related communications
- Improve our services
We do not sell or share your data with third parties for marketing purposes.
Legal Basis for Processing
We process your data based on:
- Consent — when you submit an enquiry form and agree to this policy
- Contractual necessity — to fulfil a booking or service agreement
- Legitimate interest — to improve our services and respond to communications
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. Enquiry data is typically retained for 24 months after last contact. You may request deletion at any time.
Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Contact
For any privacy-related requests, contact us at info@isimoraleswellnessplanet.com.
